Senior Video Technical Lead, Audio Visual Specialist

4 weeks ago


Kansas City, Missouri, United States Encore Full time

Job Summary

The Senior Video Technical Lead, Audio Visual Specialist is responsible for ensuring a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment. This role requires strong technical skills, excellent customer service, and the ability to work effectively in a team environment.

Key Responsibilities

  • Equipment Operation: Ensure accurate and timely setup, operation, and breakdown of advanced audiovisual equipment.
  • Troubleshooting: Troubleshoot technical issues and resolve problems quickly as they arise.
  • Customer Service: Provide excellent service and strive to exceed the expectations and needs of internal and external customers.
  • Training/Staff Development: Create an atmosphere that fosters the development of technical and leadership skills in other employees.
  • Event Supervision: Perform advanced work (pre/during/post event) with operations team members.

Qualifications

  • Bachelor's Degree is preferred.
  • 2+ years of field experience in specialty area is required.
  • 2-3 years of customer service or hospitality experience is preferred.
  • Internal applicants MUST be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date.


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