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2 months ago
UDR Inc is seeking a highly skilled and customer-focused Union Doorman to join our team at View 34, a premier apartment community in New York, NY.
Job Summary:The Union Doorman will be responsible for providing exceptional customer service to residents, guests, and delivery personnel, while maintaining a clean and welcoming environment at the community entrance.
Key Responsibilities:- Assist delivery personnel, guests, and residents with access to the community.
- Provide excellent customer relationship management, ensuring a positive experience for all visitors.
- Keep the front sidewalk and entry swept and clean.
- Offer assistance with hailing taxis for residents as needed.
- Provide additional services, such as coordinating dry cleaning, arranging transportation, and more.
- Manage and maintain the package room, ensuring timely delivery of packages to residents.
- Document key policy and process, providing keys to residents and contractors as needed.
- Perform other duties as assigned or necessary.
- High School Diploma or equivalent.
- Minimum one year experience as a concierge, doorman, or in a related customer service role.
- Preference for experience in hotel properties, rental operations, or upscale service businesses.
- Active membership in the Union within 30 days of employment.
Normal office environment with occasional exposure to outside elements. Regular and consistent attendance is an essential function.