Customer Service Representative

3 days ago


Woodway, Texas, United States Crown Equipment Full time

We are seeking a Customer Service Representative to join our team at Crown Equipment Corporation.

As a Customer Service Representative, you will be responsible for answering and processing incoming parts calls from customers and service technicians. You will also pull orders, receive and put up stock, order parts, and develop relationships with Crown factory and outside vendors.

Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.

Maintain direct contact with current and prospective customers.

You will be responsible for preparing customer quotes and processing paperwork.

Inventory control is essential in this role, including cycle counts of stockroom, vans, and customer consignments.

This position requires good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills.

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications.

Crown offers an excellent benefits package for full-time employees, including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.



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