Waco Parts Representative
3 weeks ago
Job Overview: We are looking for a highly motivated Waco Parts Representative to join our team at Crown Equipment Corporation. The ideal candidate will have excellent communication skills and the ability to work effectively with customers and colleagues.
About the Job: As a Waco Parts Representative, you will be responsible for providing exceptional customer service and support to our customers and service technicians. You will answer and process incoming parts calls, pull orders, receive and put up stock, order parts, develop relationships with Crown factory and outside vendors, and enhance customer retention by monitoring customer satisfaction with parts support and responding to customer concerns/requests.
Responsibilities:
- Answer and process incoming parts calls from customers and service technicians
- Pull orders, receive and put up stock
- Order parts and develop relationships with Crown factory and outside vendors
- Enhance customer retention by monitoring customer satisfaction with parts support and responding to customer concerns/requests
- Maintain direct contact with current and prospective customers
- Prepare customer quotes
- Process paperwork
- Inventory control to include cycle counts of stockroom, vans and customer consignments
What We Offer: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
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