Operations Lead

1 month ago


Chesterfield, Missouri, United States Mimi's Prom STL Full time
Operations Lead Job Description

Mimi's Prom STL is seeking a highly organized and detail-oriented Operations Lead to join our team. As a key member of our operations team, you will be responsible for implementing and managing processes and systems to ensure efficiency and customer satisfaction.

Key Responsibilities:
  • Receiving Operations:
    • Receive and process new inventory, special orders, and other shipments
    • Manage and maintain accurate inventory levels, including price changes and physical inventory
    • Coordinate and manage the receiving process, including inspecting and organizing inventory
    • Ensure all inventory is properly tagged and ready for sale
  • Front Desk Operations:
    • Lead and manage front desk employees, ensuring their time and skills are utilized efficiently
    • Manage the front desk daily to-do list, including opening, closing, and throughout-the-day tasks
    • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely manner
    • Manage appointments, check out customer purchases, and ensure accurate sales processing
Requirements:
  • Positive attitude and confidence in yourself and your abilities
  • Excellent communication and interpersonal skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Detail-oriented and organized, with a focus on accuracy and efficiency
  • Ability to work independently and as part of a team
  • Knowledge of store inventory styles, trends, and designers
Work Environment:

Mimi's Prom STL is a family-owned, woman-led business dedicated to creating an unparalleled experience for our customers and a positive work environment for our employees. We are committed to excellence in customer service and strive to maintain a professional and welcoming atmosphere.

As an Operations Lead, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction and team collaboration.



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