Operations Lead
1 month ago
Mimi's Prom STL is seeking a highly organized and detail-oriented Operations Lead to join our team. As a key member of our operations team, you will be responsible for implementing and managing processes and systems to ensure efficiency and customer satisfaction.
Key Responsibilities:- Receiving Operations:
- Receive and process new inventory, special orders, and other shipments
- Manage and maintain accurate inventory levels, including price changes and physical inventory
- Coordinate and manage the receiving process, including inspecting and organizing inventory
- Ensure all inventory is properly tagged and ready for sale
- Front Desk Operations:
- Lead and manage front desk employees, ensuring their time and skills are utilized efficiently
- Manage the front desk daily to-do list, including opening, closing, and throughout-the-day tasks
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely manner
- Manage appointments, check out customer purchases, and ensure accurate sales processing
- Positive attitude and confidence in yourself and your abilities
- Excellent communication and interpersonal skills
- Ability to multitask and problem-solve in a fast-paced environment
- Detail-oriented and organized, with a focus on accuracy and efficiency
- Ability to work independently and as part of a team
- Knowledge of store inventory styles, trends, and designers
Mimi's Prom STL is a family-owned, woman-led business dedicated to creating an unparalleled experience for our customers and a positive work environment for our employees. We are committed to excellence in customer service and strive to maintain a professional and welcoming atmosphere.
As an Operations Lead, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction and team collaboration.
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