Restaurant Operations Manager

3 weeks ago


Chesterfield, Missouri, United States Hi-Pointe Drive-In Full time
Job Summary:
As the Assistant General Manager at Hi-Pointe Drive-In, you will play a crucial role in helping the General Manager manage one of St. Louis's best fast casual restaurants. You will lead a team of high achievers who are passionate about delivering exceptional customer experiences. This position requires a high level of accountability, a genuine love for people, and the ability to serve A LOT of burgers.

Key Responsibilities:
  • Assist the General Manager in managing the restaurant's operations, including profitability, team development, and customer satisfaction.
  • Lead a team of restaurant staff, including management and hourly employees, to ensure seamless execution of daily operations.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and maintain a positive work environment.
  • Collaborate with the General Manager to set Sales & Profitability goals and ensure the restaurant meets or exceeds these targets.
  • Manage Restaurant labor costs, including weekly scheduling for the team, and maintain food cost standards by effectively managing inventory, food ordering, portion control, etc.
  • Ensure all team members meet all restaurant standards for safety and food handling, and adhere to company standards, including personal hygiene and appearance.
  • Assist in community-related events, festivals, etc.

Requirements:
  • Minimum of 5 years of restaurant experience required; 1-3 years in a management or supervisory capacity in a restaurant or in the retail /hospitality industry preferred.
  • High school diploma or equivalent required; some college preferred.
  • Serv Safe Certification.
  • Hepatitis A vaccination record.


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