Retail Operations Manager
2 weeks ago
Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.
Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Job SummaryWe are seeking an experienced Retail General Manager to oversee our high-volume retail facilities.
The successful candidate will be responsible for generating and executing travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
Key Responsibilities- Ensure customer expectations are met
- Conduct meetings with subordinate employees
- Maintain effective vendor relationships
The Retail General Manager will also be responsible for building, coaching, managing and developing teams from a staffing, interviewing, hiring and training standpoint.
Additional Responsibilities- Drive sales
- Manage team members
- Track inventory
- Provide customer service
- Perform P&L analysis
The ideal candidate will have a minimum of 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results.
Previous management proficiency in high volume retail with P&L accountability is also required.
What We Offer- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
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