Care Advocate

5 days ago

Saint Paul, Minnesota, United States AiRCare Health Full time
Transforming Lives with AiRCare Health

We are a next-generation behavioral healthcare company, dedicated to connecting individuals with the resources they need to thrive. Our innovative care experience is driven by technology, but focused on human connection.

About the Role

We are seeking a passionate and dedicated Care Advocate to join our team. As a key contributor to our mission, you will play a vital role in improving the lives of millions by connecting them with the support they need.

Responsibilities
  • Proactively reach out to individuals via phone to offer help and support according to program requirements.
  • Work closely with a collaborative team of people who share your passion for transforming lives.
  • Be a key contributor to improving the lives of millions by connecting them with the support they need to thrive.
Requirements
  • At least 1-year of outbound customer experience in a call center, claims, benefits, fundraising, or healthcare scheduling practices.
  • Passion for mental health and emotional wellbeing, behavioral health, community outreach, resources, healthcare, or active volunteerism.
  • Excellent interpersonal skills, especially over the phone, and a willingness to receive feedback.
  • Focused and determined, optimistic and creative.
  • College graduate or Associate's degree in a customer-related field.
  • Interest in working remotely and residing in AR, AZ, FL, GA, IL, KY, MA, MD, MN, NC, NE, NV, OH, SC, TN, TX, VA, or WI.
  • Able to work Monday - Friday 2:45pm - 6:45pm CST.
What We Offer
  • The opportunity to be part of a team of dedicated and passionate individuals who share your commitment to transforming lives.
  • An innovative care experience driven by technology, but focused on human connection.
  • A generous benefits package, including medical, dental, STD, LTD, and life insurance, PTO/sick leave/holiday pay, and 401K.

AiRCare Health is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing a work environment free of discrimination and harassment.

All applicants are required to be able to perform the essential functions of the position, with or without reasonable accommodations.

California residents have rights under the California Privacy Rights Act (CPRA). Click here to learn more about how your personal information may be collected, used, or disclosed.

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