Food Service Team Lead

2 days ago


Raleigh, North Carolina, United States Shake Shack Full time

Unlock Your Potential at Shake Shack

We're on a mission to Stand For Something Good in all that we do. As a Food Service Supervisor at Shake Shack, you'll play a key role in delivering exceptional guest experiences and leading our teams to success.

Key Responsibilities:

  • Manage daily restaurant operations to ensure seamless service and guest satisfaction
  • Train and develop team members to provide top-notch hospitality
  • Motivate and lead teams to achieve excellence in customer service and sales
  • Develop and implement strategies to promote the brand in the local community
  • Ensure compliance with sanitation and safety regulations

Requirements:

  • 2-3 years of restaurant management experience in a high-volume setting
  • Working knowledge of restaurant operations, including personnel management, food planning, and sanitation
  • Strong leadership and coaching skills
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

What We Offer:

A dynamic work environment where you can grow and develop your skills:

  • Weekly pay and performance bonuses
  • Shake Shack meal discounts
  • Exclusive corporate discounts for travel, electronics, and more
  • Medical, dental, and vision insurance
  • Employer-paid life and disability insurance
  • 401k plan with company match
  • Paid time off
  • Paid parental leave
  • Access to employee assistance program
  • Pre-tax commuter and parking benefits
  • Flexible spending and dependent care accounts

About Us:

Shake Shack is a fast-growing hospitality brand committed to high-quality food and exceptional service. Our team members enjoy a positive work environment that values growth, development, and community involvement.

Equal Opportunity Employer:

We're an equal opportunity employer and welcome applications from all qualified candidates.



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