Restaurant Shift Leader

5 days ago


Matthews, North Carolina, United States MOD Pizza Full time
About MOD Pizza

MOD Pizza is a fast-casual pizza restaurant that serves people, contributes to a world that works for and includes everyone, and believes companies can and should be a force for good in the lives of the people they employ and the communities they serve.

Job Summary

As a Restaurant Shift Leader at MOD Pizza, you will direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You will set the example of what it means to serve, what it means to create a place and platform where everyone can experience pizza that is personal.

Key Responsibilities
  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • Help create a MOD vibe that our customers expect
  • Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
  • Demonstrate, train, and coach Squad in all methods for accomplishing store tasks
  • Demonstrate knowledge of all Operational Standards and resources
  • Partner with General Manager to engage the board community of our restaurant
Required Qualifications
  • Minimum of 1 year of customer service or restaurant leadership
  • Experience successfully leading, coaching, training, and motivating front-line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old


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