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Commercial Training Specialist

2 months ago

Buffalo, New York, United States CNB Bank Full time
{"title": "Training and Development Specialist", "description": "Job Summary

As a Training and Development Specialist at CNB Bank, you will play a critical role in enhancing the skills and knowledge of our commercial lending and services teams. Your primary responsibility will be to design, implement, and evaluate training programs that improve performance and efficiency at various team levels.

Key Responsibilities
  • Develop tailored training programs for commercial lending, including online modules and workshops aligned with company objectives and regulatory standards.
  • Lead interactive training sessions using role-playing and case studies, employing in-person, virtual, and blended learning methods.
  • Evaluate program effectiveness through assessments and feedback, identifying areas for improvement based on participant input and industry trends.
  • Stay updated on commercial lending trends, regulations, and best practices, providing expert support for complex lending issues.
  • Collaborate with stakeholders to analyze training needs and develop targeted programs.
  • Maintain records and generate reports to highlight program effectiveness and improvement areas.
Requirements
  • Bachelor's degree in education, instructional design, or a related field.
  • Excellent communication and social skills, with the ability to write and speak optimally both one-on-one and before groups of clients or employees.
  • Proficiency in using telephone systems, digital literacy, and core transaction systems.
  • Ability to add, subtract, multiply, and divide in all units of measure, and to compute rate, ratio, and percent.
What We Offer
  • Competitive hourly rate of $22.65-$38.80.
  • Medical, dental, vision, and life insurance.
  • 401K with company match and profit-sharing program.
  • Paid time off and recognized holidays.
  • Leave policies.
  • Voluntary benefit options.
  • Employee assistance program.
  • Employee health and wellness program.
  • Special loan and deposit rates.
  • Gradifi student loan paydown plan.
  • Rewards and recognition programs.
About Us

CNB Bank is an equal opportunity employer and affirmative action employer. We are committed to creating a diverse and inclusive work environment.

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