Estimator Trainee

1 week ago

Oak Forest, Illinois, United States The Boyd Group Full time

The Boyd Group is seeking a highly skilled Vehicular Damage Estimator Apprentice to join our team. As an Estimator in Training, you will work closely with our experienced estimators to develop the skills and knowledge necessary to accurately diagnose and prepare estimates for repair.

Key responsibilities include:

  • Ensuring consistent execution of the WOW plan;
  • Greeting customers at repair drop off and building rapport;
  • MAPPING damage with customers (previous, current loss, WOW opportunities);
  • Handling repair mapping, taking initial photographs, uploading photos and notes to CCC One, and notifying production that a vehicle has arrived;
  • Finalizing estimates using the proper Repair Planning Template;
  • Working with the repair team to ensure notations on windshields are correct and complete; and
  • Communicating with customers regularly to keep them updated on their vehicle's status.

To be successful in this role, you will need excellent communication skills, computer literacy, and good decision-making ability. You must also be able to walk, stand, stoop, kneel, and crouch in providing an accurate estimate of a vehicle's damage.

We offer a competitive salary of $52,000 per year, based on your location and experience. If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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