Client Support Specialist

1 month ago


Hermiston, Oregon, United States Jesse Torres - State Farm Agent Full time
Position Overview

Are you a friendly and customer-oriented individual? Do you thrive in environments where you can assist the public? If so, a role with Jesse Torres - State Farm Agent could be a perfect fit for you. Our agency focuses on providing exceptional insurance and financial service products.

Key Responsibilities
  • Build and maintain strong customer relationships while following up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based review approach to inform clients about insurance choices and suggest additional policies that align with their requirements.
  • Collaborate with the agent to set and achieve marketing objectives.
What We Offer
  • 401(k) plan
  • Group Life Insurance Benefits
  • Base salary with commission and bonus opportunities
  • Paid time off, including vacation and personal/sick days
  • Incentives based on performance
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
  • Potential hiring bonus up to $2000
Qualifications
  • Strong communication skills, both written and verbal
  • People-oriented and approachable
  • Excellent organizational abilities
  • Self-driven and motivated
  • Detail-oriented with a proactive approach to problem-solving
  • Committed to providing outstanding customer service
  • Able to work effectively in a team setting
  • Capable of establishing rapport with clients
  • Bilingual candidates, especially Spanish speakers, are preferred
  • Must be able to obtain Property and Casualty license
  • Must be able to obtain Life and Health license

If you are driven to succeed and envision yourself in this role, we encourage you to submit your application. We will reach out to discuss the next steps in the interview process.



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