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Industrial Store Client Support Specialist
2 months ago
Company Overview
Norco, established in 1948, is a family and employee-owned organization headquartered in Boise, Idaho. With over 70 locations across multiple states, Norco stands as a prominent manufacturer and distributor of welding, safety, and medical equipment and supplies.
Position: Client Support Specialist for Industrial Store
- Deliver outstanding customer support to both in-person and telephone clients
- Exhibit comprehensive product knowledge to aid customers in their selection process
- Accurately and efficiently process customer orders
- Investigate products for unique customer needs
- Assist in maintaining organized sales materials
- Undertake additional responsibilities as required
Qualifications
- High school diploma or equivalent
- Strong communication and customer service abilities
- Proficient in multitasking and entering data accurately into systems
- Able to lift up to 50 lbs regularly and up to 100 lbs occasionally
- Comfortable with prolonged periods of sitting, standing, or walking
Benefits
- Employee Stock Ownership Plan (ESOP)
- Comprehensive health, dental, and vision coverage
- Health Savings and Flexible Spending Accounts
- Life and supplemental insurance options
- 401(k) plan with employer matching
- Tuition reimbursement for employees
- Wellness initiatives and employee discounts
Equal Opportunity Employer
Norco is dedicated to providing equal employment opportunities and fostering a discrimination-free workplace. All qualified candidates will be considered for employment without regard to race, color, religion, gender, disability, veteran status, or any other applicable legal protections.
Drug-Free Workplace
As a Drug-Free workplace, Norco enforces a strict policy against substance abuse, ensuring a safe and healthy environment for all team members.