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Industrial Store Client Support Specialist

2 months ago


Hermiston, Oregon, United States Norco, Inc. Full time

Company Overview

Norco, established in 1948, is a family and employee-owned organization headquartered in Boise, Idaho. With over 70 locations across multiple states, Norco stands as a prominent manufacturer and distributor of welding, safety, and medical equipment and supplies.

Position: Client Support Specialist for Industrial Store

  • Deliver outstanding customer support to both in-person and telephone clients
  • Exhibit comprehensive product knowledge to aid customers in their selection process
  • Accurately and efficiently process customer orders
  • Investigate products for unique customer needs
  • Assist in maintaining organized sales materials
  • Undertake additional responsibilities as required

Qualifications

  • High school diploma or equivalent
  • Strong communication and customer service abilities
  • Proficient in multitasking and entering data accurately into systems
  • Able to lift up to 50 lbs regularly and up to 100 lbs occasionally
  • Comfortable with prolonged periods of sitting, standing, or walking

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Comprehensive health, dental, and vision coverage
  • Health Savings and Flexible Spending Accounts
  • Life and supplemental insurance options
  • 401(k) plan with employer matching
  • Tuition reimbursement for employees
  • Wellness initiatives and employee discounts

Equal Opportunity Employer

Norco is dedicated to providing equal employment opportunities and fostering a discrimination-free workplace. All qualified candidates will be considered for employment without regard to race, color, religion, gender, disability, veteran status, or any other applicable legal protections.

Drug-Free Workplace

As a Drug-Free workplace, Norco enforces a strict policy against substance abuse, ensuring a safe and healthy environment for all team members.