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Guest Services Representative

2 months ago

Boyne Falls, Michigan, United States Boyne Resorts Full time
Position Overview

The role of a Front Desk Agent at Boyne Resorts is essential in creating a welcoming atmosphere for our guests. This position involves:

  • Efficient Check-In: Ensuring guests are checked in swiftly and accurately while providing exceptional service.
  • Guest Engagement: Recommending local activities and amenities to enhance the guest experience during their stay.
  • Compassionate Service: Demonstrating empathy and understanding towards guests' needs and inquiries.

Our Front Desk Agents play a vital role in maintaining the high standards of hospitality that Boyne Resorts is known for. We seek individuals who are passionate about delivering outstanding service and creating memorable experiences for our guests.