Pharmacy Customer Service Associate

3 weeks ago


Baltimore, Maryland, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for providing exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.

Key Responsibilities
  • Provide courteous and efficient service to customers, answering questions and resolving issues in a timely manner.
  • Process prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Maintain a clean and organized pharmacy environment, including counters, shelves, and inventory.
  • Assist with inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
  • Process manual claims for third-party program prescription services in a timely and efficient manner.
  • Assist and support the Pharmacy Department on various tasks, including customer service, inventory management, and prescription processing.
Requirements
  • Must be fluent in reading, writing, and speaking English.
  • Must be able to work flexible hours, including evenings and weekends.
  • Prefer prior work experience with Walgreens.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
What We Offer

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and supporting the Pharmacy Department. We offer competitive pay, opportunities for advancement, and a comprehensive benefits package.



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