Service Appointment Coordinator/Cashier

1 month ago


Traverse City, Michigan, United States Serra Traverse City Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Appointment Coordinator/Cashier to join our team at Serra Traverse City. As a key member of our service team, you will be responsible for scheduling service appointments, processing customer payments, and providing exceptional customer service.

Key Responsibilities
  • Schedule service appointments using our computer scheduling system
  • Process customer payments when services are completed
  • Provide exceptional customer service and build strong relationships with customers and dealership employees
  • Maintain a high and consistent level of premium-brand, customer service
Requirements
  • Excellent customer service, interpersonal, and communication skills
  • Strong listening, observational, organizational, and time management skills
  • The ability to motivate and build rapport with people
  • The ability to work autonomously and manage your own caseload
  • An empathetic, non-judgmental and ethical approach
  • Valid driver's license
  • Acceptable criminal background check and drug screen
  • Professional, well-groomed personal appearance
  • The ability to multitask
Benefits
  • Medical, Dental, Vision, 401K, Short- and Long-Term Disability
  • Employer-paid Life Insurance
  • Employee Referral & Discount Program, Employer-Paid College Tuition
  • Growth Opportunities
  • And More...

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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