Obstetrician and Gynecologist Physician
4 weeks ago
Enhance Patient Experience
The Patient Services Associate II plays a vital role in delivering exceptional patient care by processing arrival and departure activities, obtaining pre-certifications, and verifying insurance and referrals. This position supports the delivery of the Jefferson Experience by emphasizing prompt and courteous treatment of all patients and visitors.
- Process check-in and check-out activities, scheduling patient appointments via EPIC.
- Obtain pre-certifications and pre-authorizations for procedures.
- Maintain an efficient flow of practice and escalate patient and provider concerns as needed.
- Interact with patients and visitors in a professional manner, adhering to HIPAA privacy and security requirements.
- Adhere to all applicable federal, state, and local regulatory standards.
Requirements
HS Diploma or equivalent required. Customer service and/or patient-facing healthcare experience preferred.
About Jefferson
As a nationally ranked health care system, Jefferson is committed to providing the highest-quality clinical care, making our communities healthier, and preparing tomorrow's leaders. We offer a range of undergraduate and graduate programs to over 8,300 students, with a focus on innovation, research, and community engagement.
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