Obstetrician Gynecologist Physician

2 days ago


Willow Grove, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full time

Enhance Patient Experience

The Patient Services Associate II plays a vital role in delivering exceptional patient care by efficiently processing arrival and departure activities. This includes obtaining pre-certifications and pre-authorizations for procedures, verifying insurance and referrals, and ensuring accurate patient demographic information.

Key Responsibilities:

  • Process patient check-in and check-out, point of service activities, and scheduling of appointments via EPIC.
  • Obtain pre-certifications and pre-authorizations for procedures.
  • Maintain a smooth flow of practice and escalate patient and provider concerns as necessary.
  • Provide professional greetings and interactions with patients and visitors, both in person and over the phone.
  • Adhere to HIPAA privacy and security requirements, ensuring compliance with all applicable federal, state, and local regulations.
  • Perform other duties as assigned or requested.

Requirements:

High School Diploma or equivalent required. Customer service and/or patient-facing healthcare experience preferred.

About Thomas Jefferson University & Jefferson Health

Nationally ranked, Thomas Jefferson University & Jefferson Health is a leading healthcare and education institution. Our mission is to provide unparalleled value, delivering exceptional patient care, advancing medical knowledge, and fostering a culture of innovation and excellence.

Equal Employment Opportunity

Thomas Jefferson University & Jefferson Health is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability, or any other protected group or status.



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