Hotel Operations Manager

3 days ago


Newark, California, United States Marriott Full time
About the Role

We are seeking a dynamic and results-driven Hotel Operations Manager to join our team at Marriott. In this role, you will be responsible for leading our front office operations, ensuring seamless guest experiences, and driving revenue growth.

A successful candidate will have a proven track record of managing high-performing teams, providing exceptional customer service, and analyzing data to inform business decisions. If you are a strategic thinker with excellent leadership skills, we encourage you to apply.

Responsibilities:
  • Lead front office operations, including front desk, reservations, and audit
  • Train and develop team members to provide outstanding customer service
  • Analyze data to identify areas for improvement and implement changes
  • Collaborate with other departments to achieve hotel-wide goals

Requirements:

  • At least 2 years of experience in a front office management role in a branded hotel environment
  • College degree or coursework in hospitality-related field preferred
  • Strong knowledge of software applications, including Microsoft Office and hotel-specific platforms
  • Excellent verbal and written communication skills
  • High energy with effective people skills and a positive attitude

What We Offer:

  • $68,640 salary, competitive among industry standards
  • Benefits package, including health insurance, 401(k), and travel discounts
  • Career advancement opportunities within Marriott


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