Customer Service Associate

7 days ago


Marion, Indiana, United States Afena Federal Credit Union Full time
Job Title

Customer Service Associate (Full-time)

Job Summary

Afena Federal Credit Union in Marion, Indiana is seeking a full-time customer service associate to join our team. As a member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.

Key Responsibilities
  1. Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
  2. Process transactions, including deposits, withdrawals, and loan payments, while ensuring accuracy and attention to detail.
  3. Develop and maintain effective relationships with members and colleagues, promoting credit union services and products.
Requirements
  • Up to six months of similar or related experience.
  • A high school education or GED.
  • Strong interpersonal skills, including courtesy, tact, and diplomacy.
Compensation

Salary: $45,000 - $60,000 per year, commensurate with experience and education. Afena Federal Credit Union is an equal opportunity employer.



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