Patient Advocate

2 weeks ago


Mt Vernon, Illinois, United States Elevate Patient Financial Solutions Full time
Job Title: Patient Advocate

Elevate Patient Financial Solutions is seeking a highly motivated and detail-oriented Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in connecting uninsured hospital patients to programs that will cover their medical expenses.

Job Summary:

The purpose of this position is to serve as a liaison between patients in need, hospital facilities, and government agencies. You will be responsible for screening uninsured hospital patients to determine their eligibility for federal, state, and county medical or disability assistance programs.

Key Responsibilities:
  • Screen patients to determine eligibility for medical assistance programs
  • Complete applications and follow through until approved
  • Document patient cases accurately and timely
  • Provide exceptional customer service to patients and hospital staff
  • Participate in ongoing training to stay up-to-date on program requirements
  • Maintain a structured and timely contact with patients and government agencies
  • Assist patients with gathering necessary documentation and arranging transportation
  • Inform patients of approval or denial of coverage in a timely manner
Requirements:
  • Some college coursework preferred
  • Prior hospital or medical office experience is an advantage
  • Adaptability and critical thinking skills
  • Ability to multitask and work in a fast-paced environment
  • Proficient experience with Microsoft Office Suite
Benefits:
  • Medical, dental, and vision insurance
  • 401K plan with company match
  • 15 days of PTO and 7 paid holidays
  • Pet insurance and employee referral bonus program

ElevatePFS is an Equal Opportunity Employer. We offer a competitive salary range of $16.72 - $21.24 per hour, depending on experience and qualifications.


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