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Director of Food and Beverage Operations
2 months ago
About The Brown Palace Denver
The Brown Palace Denver, a luxury hotel and spa, is seeking a dynamic and experienced professional to join our team as the Director of Food and Beverage Operations. As a key member of our leadership team, you will be responsible for overseeing the planning and management of our food and beverage divisions to ensure exceptional customer satisfaction and quality service.
Key Responsibilities:
- Direct day-to-day operations for all restaurant outlets, room service, culinary, stewarding, beverage, banquet, and purchasing operations.
- Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
- Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market.
- Develop, implement, and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor, and control labor and food costs through various methods to meet/exceed management/budget objectives.
- Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect assets, comply with regulations, and ensure quality service.
- Implement and manage all company programs to ensure compliance with SOPs and LSOPs; to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
- Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
- Comply with attendance rules and be available to work on a regular basis.
Requirements:
- Bachelor's Degree preferred.
- 3+ years of employment in a related position with this company or other organization(s).
- Hotel experience preferred.
- Requires advanced knowledge of the principles and practices within the food profession, including experiential knowledge required for management of people and/or complex problems and food and beverage management.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences.
Benefits:
The Brown Palace Denver offers a comprehensive benefit program that provides choices for physical, mental, and financial wellness. Our benefits include competitive Medical, Dental, and Vision insurance programs, Vacation/Sick/Vacation benefits, and a 401(k) Savings Plan with matching funds. We also offer discounts through our 'YouDecide' and Hotel Room Discount programs.
Equal Opportunity Employer:
The Brown Palace Denver is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
