Retail Print Manager

2 days ago

Franklin, Tennessee, United States The ODP Corporation Full time
Job Summary

We are seeking a highly skilled and experienced Retail Print Manager to join our team at The ODP Corporation. As a key member of our sales and service team, you will be responsible for driving print sales and service growth within our high print volume store.

Key Responsibilities
  • Owns ensuring delivery of memorable customer experiences and client satisfaction in the Print Department.
  • Ensure the execution of Office Depot, Inc. selling techniques and sales training in print and across the store.
  • Drives a sales-focused environment through the training and development of all associates, inclusive of print.
  • Act as a role model for delivering exceptional customer service and product expertise.
  • Provide guidance, direction, and ongoing training to all associates to ensure an understanding of print processes and selling techniques.
  • Facilitate training sessions on the business model and the holistic service offering for clients/customers.
  • Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
  • Regularly exercises independent judgment when providing input on assessing store associates' performance, certification(s), and competencies.
Requirements
  • High School diploma or equivalent education preferred
  • Minimum 1-3 years of experience in related field
  • Minimum two to years management experience or demonstration of skills and learning through an internal development program
  • Experience in Print Center Operations
  • Strong computer skills including Microsoft suite (PowerPoint, Excel, Word, Outlook)
  • Must be the subject matter expert in the Print Services area and associated information systems
  • Must possess advanced selling skills
  • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
  • Must be adaptable to a changing environment
  • Must be able to coach and train others in a professional environment
  • Possess excellent verbal and written communication skills
  • Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
  • Must possess ability to process information/merchandise through POS register system
  • Must possess experience with logistics, freight, and visual merchandising displays and standards.
About The ODP Corporation

The ODP Corporation (NASDAQ: ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores.

Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

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