Program Supervisor Leader
3 days ago
Feed My Starving Children (FMSC) is a nonprofit organization that provides food assistance to children around the world. As a Program Supervisor, you will play a critical role in helping us achieve our mission.
Salary and Benefits:
- The estimated annual salary for this position is between $43,840 - $45,760 per year, based on a 40-hour workweek at an hourly rate of $21-$22.
- Benefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision and more.
Job Description:
Schedule & Expectations:
Regularly scheduled for 40 hours per week, subject to site staffing needs. Initially scheduled Monday/ Tuesday/ Wednesday/ Thursday from 8am to 4:30pm, Friday from 1pm to 9:30pm, and every other Saturdays (when on a Saturday, there would be an additional day off in the week, to maintain the 5 day work week). Occasional Sunday and holiday availability required.
Main Responsibilities:
- Supervise food packing operations during scheduled shifts. Delegate tasks and ensure that operations run according to FMSC policies and procedures from setup to cleanup.
- Model excellent work performance and encourage high performance from staff. Provide on-the-spot coaching to peers, recognizing successes and escalating issues as appropriate.
- In the absence of management, serve as the primary authority on food quality and safety issues, compliance, questions, and emergencies. Complete PIC training, CPR, and first aid training.
- Assist with audits from the FDA or other regulatory authority as needed.
- Create an impactful and dynamic volunteer experience. Tell volunteers about our mission and invite them to volunteer again. Provide exceptional hospitality. Warmly greet volunteers, create a great first impression, answer questions, authentically thank them, and express how important their contribution is to FMSC.
- Give large group presentations that include food impact stories and information about FMSC.
- Ask volunteers to donate. Share how volunteers can invest in feeding kids with their time, finances, and prayers.
- Promote campaigns, events, and MarketPlace items based on each volunteer's unique interests.
- Orchestrate packing sessions. Anticipate needs, think ahead, troubleshoot problems, and be flexible with the unpredictability of a volunteer workforce.
- Maintain a clean and food-safe facility: do laundry and clean floors, dishes, and bathrooms several times per day.
- Uphold food safety, food quality, volunteer safety, and personnel safety policies and procedures. Ensure compliance.
- Act as a backup for the Warehouse Specialist. Move product using a powered forklift (training provided), as needed.
- Lead site-level initiatives and a small committee in one of these areas: (Up to 20% of your work time)
- Safety and Compliance
- Volunteer Engagement
- Volunteer Recruitment
- People and Communication
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