Program Supervisor Leader

3 days ago


Schaumburg, Illinois, United States Feed My Starving Children Full time
Company Overview:
Feed My Starving Children (FMSC) is a nonprofit organization that provides food assistance to children around the world. As a Program Supervisor, you will play a critical role in helping us achieve our mission.

Salary and Benefits:
  • The estimated annual salary for this position is between $43,840 - $45,760 per year, based on a 40-hour workweek at an hourly rate of $21-$22.
  • Benefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision and more.

Job Description:
Schedule & Expectations:
Regularly scheduled for 40 hours per week, subject to site staffing needs. Initially scheduled Monday/ Tuesday/ Wednesday/ Thursday from 8am to 4:30pm, Friday from 1pm to 9:30pm, and every other Saturdays (when on a Saturday, there would be an additional day off in the week, to maintain the 5 day work week). Occasional Sunday and holiday availability required.

Main Responsibilities:
  • Supervise food packing operations during scheduled shifts. Delegate tasks and ensure that operations run according to FMSC policies and procedures from setup to cleanup.
  • Model excellent work performance and encourage high performance from staff. Provide on-the-spot coaching to peers, recognizing successes and escalating issues as appropriate.
  • In the absence of management, serve as the primary authority on food quality and safety issues, compliance, questions, and emergencies. Complete PIC training, CPR, and first aid training.
  • Assist with audits from the FDA or other regulatory authority as needed.
  • Create an impactful and dynamic volunteer experience. Tell volunteers about our mission and invite them to volunteer again. Provide exceptional hospitality. Warmly greet volunteers, create a great first impression, answer questions, authentically thank them, and express how important their contribution is to FMSC.
  • Give large group presentations that include food impact stories and information about FMSC.
  • Ask volunteers to donate. Share how volunteers can invest in feeding kids with their time, finances, and prayers.
  • Promote campaigns, events, and MarketPlace items based on each volunteer's unique interests.
  • Orchestrate packing sessions. Anticipate needs, think ahead, troubleshoot problems, and be flexible with the unpredictability of a volunteer workforce.
  • Maintain a clean and food-safe facility: do laundry and clean floors, dishes, and bathrooms several times per day.
  • Uphold food safety, food quality, volunteer safety, and personnel safety policies and procedures. Ensure compliance.
  • Act as a backup for the Warehouse Specialist. Move product using a powered forklift (training provided), as needed.
  • Lead site-level initiatives and a small committee in one of these areas: (Up to 20% of your work time)
    • Safety and Compliance
    • Volunteer Engagement
    • Volunteer Recruitment
    • People and Communication

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