Program Manager II, Global Carrier Management, Global Mile Exports
1 week ago
Amazon is seeking a seasoned Program Manager to lead strategic, tactical, and cross-functional projects and programs across multiple verticals. As a key member of our Global Mile Exports team, you will be responsible for scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes.
This role requires a strong delivery record, proven project management experience, and the ability to leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.
As a Program Manager with Amazon, you will have the opportunity to develop the business requirements and influence the success of our vendors, sellers, and third-party partners around the globe.
Key Responsibilities- Manage and oversee various cross-functional programs, ensuring successful delivery.
- Develop and refine program strategies, effectively leading and motivating teams.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Manage and communicate project budgets effectively.
Amazon.com is seeking qualified candidates to join our Global Mile Exports team. We innovate, build, and operate cross-border e-commerce shipping, fulfillment, and customs capabilities to enable global growth and expansion.
Our goal is to make cross-border shipping experience from all origin marketplaces as simple, fast, and reliable as domestic shipping for our customers in 190+ countries.
We are in need of individuals who want to help ensure a fast, cost-effective solution to delivering packages to every far reach of the world.
What We're Looking For- 3+ years of program or project management experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience using data and metrics to determine and drive improvements.
- Experience working cross-functionally with tech and non-tech teams.
- Bachelor's degree in supply chain, business, engineering, finance, or related technical or quantitative field.
- Experience with third-party vendor or carrier integration, contract management, or performance management.
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