Customer Service Representative

2 days ago


Phoenix, Arizona, United States Della Infotech Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Della Infotech. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Order Management: Manage and process customer orders, ensuring accurate and efficient fulfillment.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless customer service.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.
  • Team Collaboration: Work collaboratively with the customer service team to achieve shared goals and objectives.
Requirements
  • Education: High School Diploma or equivalent required; some college preferred.
  • Experience: Minimum 1 year of customer service experience required.
  • Skills: Excellent communication, problem-solving, and customer service skills required.
  • Technical Skills: Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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