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Customer Service Representative

2 months ago

Fountain Hills, Arizona, United States Valvoline Instant Oil Change Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Valvoline Instant Oil Change. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive experience with our products and services.

Key Responsibilities
  • Provide product knowledge and services to present oil change options and additional services to customers
  • Communicate effectively with customers to understand their needs and provide solutions
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Participate in ongoing training and development to stay up-to-date on products and services
What We Offer
  • Competitive hourly pay rate of $18.00
  • Paid on-the-job training with no previous automotive experience required
  • Flexible work schedule with no late evenings or holidays
  • Paid time off (PTO) and holiday pay
  • Company-provided uniforms and tools
  • Tuition and certification assistance and access to a free online university
  • Medical and prescription drug coverage with Health Savings Account contributions
  • Dental, vision, and 401(k) retirement savings plans with 100% match up to 5%
  • Opportunities for career advancement and professional growth
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical ability to lift up to 50 pounds and stand for extended periods
  • English fluency in reading, writing, and speaking
Why Join Our Team?

At Valvoline Instant Oil Change, we are committed to providing a welcoming and inclusive work environment for all team members. We offer a range of benefits and opportunities for career advancement, and we are passionate about promoting from within. If you are a motivated and customer-focused individual who is looking for a rewarding career, we encourage you to apply.