Administrative Support Specialist
2 days ago
Job Summary:
We are seeking an experienced and motivated Administrative Support Specialist to join our team at Moreau Physical Therapy. As a key member of our front office staff, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the smooth operation of our clinic.
About the Role:
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to multitask in a fast-paced environment. You will work closely with our dynamic team to ensure the seamless delivery of top-notch customer service, while maintaining accuracy and attention to detail.
Responsibilities:
- Answering phone calls, responding to inquiries, and providing information to patients and visitors.
- Scheduling appointments, managing calendars, and ensuring efficient use of time.
- Handling financial transactions, including co-pays and co-insurances, with precision and professionalism.
- Maintaining accurate records, tracking patient attendance, and updating files as needed.
- Collaborating with colleagues to achieve shared goals, resolving issues, and implementing process improvements.
Requirements:
To succeed in this role, you will need:
- Exceptional customer service skills, with a passion for delivering a positive experience.
- Reliability, flexibility, and a strong work ethic, with a commitment to meeting deadlines.
- Courtesy and helpfulness towards patients, colleagues, and visitors.
- Self-motivation and a willingness to learn, with a focus on continuous improvement.
- A sense of urgency in completing tasks, with a commitment to excellence.
Benefits:
In addition to a competitive salary, we offer a range of benefits, including medical, dental, vision, 401(k), life insurance, and paid time off. We are committed to supporting the growth and development of our team members, with opportunities for professional advancement and recognition.
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