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Facility Protection Officer

2 months ago


Phoenix, Arizona, United States New Freedom Behavioral Health Full time
About the Role

We are seeking a highly motivated and detail-oriented Safety Associate to join our team at New Freedom Behavioral Health. As a Safety Associate, you will play a critical role in ensuring the security and safety of our members and staff.

Key Responsibilities
  • Facility Monitoring: Monitor the facility and grounds to ensure the safety of all members, staff, and guests.
  • Patrols and Reporting: Complete a minimum of one interior and one exterior patrol as assigned, with each patrol including the expected number of pictures and comprehensive notes required. Complete detailed and prompt reporting and documentation of any/all incidents that occur on shift.
  • Front Desk Operations: Operate and monitor the front desk by checking in/out staff and visitors according to company policy.
  • Delivery and Drop-off Management: Ensure the responsible searching, securing, and documenting of all deliveries and drop-offs.
  • CCTV Monitoring: Monitor CCTV cameras within the facility to ensure the ongoing safety and wellbeing of members and staff.
  • Member Support: Respond to requests for assistance/support from staff and members, as needed. Provide members and staff with support and assistance at intake and/or discharge, as needed.
  • Policies and Procedures: Enforce applicable member/staff-related policies, procedures, and guidelines.
  • Additional Duties: Assist with monitored urinalysis/drug testing of members, as needed and per company protocols. Assist departments with member interactions, including locating and escorting members to designated areas. Assist with Fire and Life Safety monitoring and logging. Act as the first point of contact with law enforcement and first responders. Assist clinical departments with Room Wellness Assessments as needed.
About New Freedom Behavioral Health

New Freedom Behavioral Health is a leading provider of behavioral health services. We are committed to restoring lives and reintegrating communities through intentional guidance. Our mission is to provide our members with a sense of identity, purpose, and hope.

Why Join Our Team?

We offer a comprehensive total rewards package that includes:

  • Competitive Pay Rates: Competitive pay rates, including shift differential for eligible shifts/positions.
  • Comprehensive Medical Coverage: Comprehensive medical coverage, including dependents/family, majority company-paid.
  • Short Term Disability, Life Insurance, and Employee Assistance Program: Short Term Disability, Life Insurance, and Employee Assistance Program, company-paid.
  • 401K: 401K plan.
  • Dental, Vision, and Supplementary Insurance: Dental, Vision, and Supplementary Insurance, available at low cost to employees.
  • Paid Time Off: Paid Time Off.
  • Paid Sick Time: Paid Sick Time.
  • Paid Holidays: Paid Holidays, including 2 extra Floating Holidays.
  • Onsite Meals, Snacks, and Drinks: Onsite meals, snacks, and drinks, complimentary for employees.
  • Onsite Gym Services: Onsite gym services, complimentary for employees.
  • Onsite Professional Training Opportunities: Onsite professional training opportunities, certifications, and continuing education.