Bell Attendant

3 days ago


Los Angeles, California, United States Journal Hotels Full time
Job Title: Bell Attendant

At Journal Hotels, we are seeking a highly skilled and customer-focused Bell Attendant to join our team.

Job Summary

The Bell Attendant will provide exceptional service to our guests, ensuring a seamless and memorable experience from arrival to departure. This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Deliver outstanding customer service, responding promptly to guest needs and requests.
  • Assist guests with luggage, providing a warm and welcoming arrival experience.
  • Escort guests to their rooms, offering information on hotel amenities and services.
  • Provide detailed knowledge of local attractions, restaurants, and events.
  • Maintain a high level of confidentiality, handling guest information with discretion.
  • Work collaboratively with other departments to ensure seamless guest experiences.
  • Adhere to hotel policies and procedures, upholding the highest standards of quality and service.
Requirements
  • High school diploma or equivalent required.
  • Previous hospitality experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Physical stamina to lift and move luggage, as needed.
What We Offer

As a Bell Attendant at Journal Hotels, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace.



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