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Accounting Assistant

2 months ago

Fresno, California, United States Caglia Environmental Full time
Job Summary

Caglia Environmental is seeking a highly organized and detail-oriented Billing Clerk to join our team. As a Billing Clerk, you will be responsible for managing customer accounts, processing payments, and providing exceptional customer service.

Key Responsibilities
  • Account Management: Accurately manage, invoice, and collect on customer accounts in a timely manner and in accordance with company policy.
  • Customer Service: Respond to customer inquiries in a timely, courteous, and professional manner, providing clarification on billing matters and resolving disputes.
  • Payment Processing: Process, apply, audit, and reconcile payments to ensure all variances and discrepancies are resolved in a timely manner.
  • Administrative Support: Provide administrative support to the Billing Manager, including generating work orders and undertaking various reception-related responsibilities.
Requirements
  • Education: Completion of High School Diploma or equivalent.
  • Experience: Job-related coursework and/or a minimum of 3 years of relevant experience as a billing clerk or customer service.
  • Skills: Proficient in computer usage, data entry, MS Windows, Excel skills, 10-key, and handling multiple phone lines. Bilingual proficiency in English/Spanish is preferred.
Core Competencies
  • Customer-Centric Approach: Prioritize service excellence and provide exceptional customer service.
  • Organizational Skills: Manage and prioritize multiple tasks and competing demands in a fast-paced environment.
  • Attention to Detail: Ensure accuracy and attention to detail in all aspects of the job.
  • Communication Skills: Excellent communication and interaction skills with customers and all company personnel levels.