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Sales Associate

2 months ago


Centreville, Virginia, United States Hand and Stone Massage and Facial Spa Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand and Stone Massage and Facial Spa. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our spa services, and achieving sales goals.

Key Responsibilities
  • Customer Service: Provide a world-class experience to our clients, answering phone calls, setting appointments, and greeting clients.
  • Sales and Marketing: Passionately promote our spa services, including massage, facial, and hair removal treatments.
  • Appointment Management: Communicate with our Service Provider team to maximize appointment bookings.
  • Performance Metrics: Meet or exceed performance-based goals, including membership conversion, booking efficiency, call conversion, and gift card sales.
What We Offer
  • Competitive Compensation: Enjoy a base hourly rate of $15.00, plus uncapped commission structure on membership sales.
  • Benefits: 401(k) options with 5% company matching, paid training, product and service discounts, and more.
  • Opportunities for Growth: We promote from within and offer opportunities for professional growth and advancement.
About Us

Hand and Stone Massage and Facial Spa is a national franchise with over 500 locations across the country. We are a growth-focused franchisee, operating 58 locations across 8 states. We offer a competitive compensation package, robust benefits, and a spa culture focused on client experience and team wellbeing.