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Repossession and Asset Recovery Specialist

2 months ago

Eugene, Oregon, United States PENFED Credit Union Full time
About the Role

We are seeking a highly skilled Repossession & Remarketing Specialist I to join our team at PenFed Credit Union. As a key member of our team, you will be responsible for participating in the remarketing of repossessed consumer loan collateral and performing associated tasks through the liquidation of the collateral.

Key Responsibilities
  • Review repossessed inventory to determine the course of action to be taken and initiate appropriate follow-up activity, maintaining online chronological records of all facts, information developed, actions taken, and results.
  • Work an established assignment of Repo cases and tasks leading up through the liquidation of collateral, including clear dates, SCRA checks, floor prices, posting proceeds, deficiency balance letters, refund of additional products, and filing of claims.
  • Determine the reason for delinquency and provide options and/or repayment arrangements to assist the member in resolving the repossession.
  • Counsel and solve routine as well as occasional advanced scenarios, such as settlements and the corresponding agreements and IRS reporting.
  • Maintain records of all daily activities and report to the Team Lead.
Requirements
  • High School Diploma or GED required.
  • Minimum of two (2) years' collections/repossession experience required, preferably at a financial institution.
  • Understanding of preventative, productive, and remedial financial counseling is required.
  • Minimum of one (1) year's experience with call center collections preferred.
  • Strong communication, negotiation, decision-making, and written skills.
  • Ability to multi-task.
  • Available to work weekends, evenings, and overtime periodically.
About Us

Established in 1935, PenFed Credit Union is one of the country's strongest and most stable financial institutions, with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico, and Okinawa. We are federally insured by NCUA and are an Equal Housing Lender.

We provide our employees with a lucrative benefits package, including robust medical, dental, and vision plan options, plenty of paid time off, 401(k) with employer match, on-site fitness facilities at our larger locations, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to maintaining a workplace that is free from discrimination and harassment, and we prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.