Custom Picture Framing Manager

6 days ago


Missoula, Montana, United States Michaels Stores Full time
Job Summary

We are seeking a skilled Custom Picture Framing Manager to lead our framing team and drive custom framing sales. As a key member of our store team, you will be responsible for coaching and developing the skills of our framers, ensuring high-quality custom framing solutions are delivered to our customers on time.

Key Responsibilities
  • Lead and coach a team of framers to build customer relationships and create framing solutions.
  • Drive custom framing sales and assist customers in creating memorable framing solutions.
  • Assist the Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs.
  • Develop and coach the team's selling behaviors and achieve key performance indicators (KPIs).
  • Manage and execute inventory management processes, shrink, and safety programs.
  • Participate in Performance Management activities and Talent Development initiatives.
  • Partner with MODs daily on framing expectations and interact with others in an accepting and respectful manner.
Requirements
  • Basic computer skills.
  • Previous custom framing experience is preferred.
  • Retail management experience and experience leading a sales team.
  • Ability to move throughout the store, remain standing for long periods, and lift heavy boxes and frames.
Work Environment

The Custom Picture Framing Manager will work in a public retail store setting, taking care of customers in a climate-controlled environment. Some stock rooms may not be climate-controlled, and outdoor work may be assigned to retrieve shopping carts or unload trucks.



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