Fitness Club Service Ambassador

7 days ago


Alexandria, Kentucky, United States Planet Fitness Full time
Job Summary
    We are seeking a highly motivated and customer-focused Fitness Club Service Ambassador to provide exceptional service to our members, prospective members, and guests.

About the Role
    As a Fitness Club Service Ambassador, you will be the first point of contact for our members and guests, providing a warm and welcoming experience. Your key responsibilities will include greeting members, answering phones, checking members into the system, new member sign-ups, tours, and account updates.

Main Responsibilities
    • Respond to member questions and concerns in a timely and professional manner
    • Maintain club neatness and cleanliness
    • Provide exceptional customer service to members, prospective members, and guests

Requirements
    • Customer service background
    • Basic computer proficiency
    • Passion for fitness
    • Strong customer service skills

Benefits
    This role offers a competitive salary range of $45,000 - $55,000 per year, depending on location and experience. In addition to a comprehensive benefits package, you will have opportunities for career growth and development within our company.

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