Patient Registration Specialist

1 day ago


Nashville, Tennessee, United States R1 RCM Full time

Job Description

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As a Customer Service Representative at R1 RCM Inc., you will play a vital role in helping patients check into the hospital. You will work to build trust by collecting information accurately and quickly while also listening with compassion to address their fears, concerns, and questions.

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You will work on computers and answer phones to intake information in a busy environment. You must be able to type quickly and work across multiple screens, collecting details that must be input correctly between physician and nurse check-ins.

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Key Responsibilities:

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  • Work in a fast-paced environment, often on your feet assisting patients complete their registration">
  • Collect patient and insurance information, which may require knowledge through training">
  • Help people who may be very ill or worried, building rapport in real time">
  • Work across multiple programs, typing as quickly as patients can talk">
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