Retail Store Director
5 days ago
Salary: Estimated $60,000 - $80,000 per year
About UsLube X-press is a leading provider of automotive services, committed to delivering exceptional experiences for our customers and team members.
We pride ourselves on creating a positive, educational environment that fosters growth and development for our employees.
Our team is dedicated to helping guests achieve their vehicle care goals while providing excellent customer service.
Job Description
The Retail Store Director will oversee the daily operations of our store, ensuring seamless delivery of our services and products.
You will be responsible for evaluating customer needs, working efficiently to meet expectations, and maintaining a high level of customer satisfaction.
This role involves contributing to a fun team atmosphere, mastering our products and services, and demonstrating extensive knowledge of our POS system.
You will also be expected to deliver high-quality guest services, including greeting, presenting vehicle recommendations, and cashing out guests for all products and services.
Additionally, you will complete classroom training, computer-based training, and on-the-job training within assigned timeframes.
This position requires adherence to and enforcement of all policies and company standards.
As a Retail Store Director, you will perform supervisory functions, including scheduling, performance appraisals, coaching, and development.
You will maintain the shop and surrounding area, prioritizing safety while ensuring compliance with all regulations.
Required Skills and Qualifications
- Active Valid Driver's License
- 1-3 Years in Leadership Role Preferred
- Friendly and ready to work as part of a customer-focused team
- Eagerness to learn
- Able to occasionally lift up to 50 pounds
- Ability to operate all shop equipment required to conduct all inspections, services, and courtesies within the Lube X-press product and service offering
- Can stand for extended periods and climb stairs
- English fluency in reading, writing, and speaking
Benefits
- On-the-job training
- Company provided uniforms and tools
- Paid time off and holidays*
- Incentives, Team Member of the Quarter, Milestone Celebrations
- Medical, Dental, Vision, Life insurance, Short-Term Disability, 401(k) with company match up to 5%
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