Catering Operations Manager

7 days ago


Hoboken, New Jersey, United States Compass Group, North America Full time
About the Role

We are seeking a highly organized and detail-oriented Catering Operations Manager to join our team at Compass Group, North America. As a key member of our catering team, you will be responsible for coordinating catering staff schedules, ensuring timely delivery of functions, and providing exceptional customer service.

Key Responsibilities
  • Determine workload requirements from catering orders and meet with function group leaders to discuss setup arrangements.
  • Interact with customers and resolve complaints in a service-oriented manner, demonstrating a complete understanding of menu items.
  • Instruct staff on work expectations for catered functions and help staff set up rooms to desired specifications.
  • Assemble and deliver food and supplies to scheduled locations, serving food and beverages to guests.
  • Return food, beverages, serving equipment, and utensils to the catering facility, ensuring proper presentation, portion control, and maintenance of serving temperatures.
  • Maintain sanitation and orderliness of all equipment, supplies, and utensils, and ensure proper food preparation by following approved recipes and production standards.
Requirements
  • A valid driver's license may be required, and a valid food handler's permit and/or alcohol servers permit may be necessary, depending on state law.
  • Ability to perform the essential functions of the position satisfactorily, with or without a reasonable accommodation.
What We Offer

As a Catering Operations Manager with Compass Group, North America, you will have access to a range of benefits, including a competitive salary, opportunities for career growth and development, and a comprehensive benefits package.


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