Senior IT Business Analyst
18 hours ago
Bernhard is a leading provider of innovative energy solutions, with a rich history spanning over 100 years. We are committed to leveraging emerging technologies to drive growth and success in the Energy-as-a-Service sector.
Our team is dedicated to creating a collaborative environment where diverse perspectives drive our success. We believe in fostering a culture of inclusion, where every voice is heard and valued.
Job Description:The IT Business Systems Analyst will partner with business leadership to understand and define challenges and opportunities, and recommend technology solutions to address them.
This role will act as a liaison between internal and external stakeholders, and service providers, to drive change and implement technology solutions.
Responsibilities:- Gather business requirements and produce system designs and technical specifications.
- Configure software, design data conversions, integrations, reports, and enhancements.
- Test technology solutions, train key stakeholders, and maintain and support business software.
- Develop and maintain a detailed understanding of application software, database structures, data use, and business function policies.
- Stay up-to-date with technology trends and solutions in the market that may be leveraged to meet the organization's goals.
- Act as project manager and subject matter expert for technology projects within their portfolio.
- Communicate with application users to address incidents, fulfill requests, administer changes, and resolve problems.
- Provide timely production support, meet SLAs, and escalate issues to management when appropriate.
- Mentor and educate other team members, and assist IT management and end-users to determine feasibility of potential systems projects.
- Required Education, Experience, and Qualifications:
- Bachelor's Degree
- 6 years supporting business applications within an IT organization
- Familiarity with JDE modules: Finance, Job Cost, Billing, Procurement, Service Management
- Knowledge of third-party integrations with JDE E1
- Excellent communication and presentation skills
- Possess leadership skills
- Work under general direction
- Excellent interpersonal skills
- Experience using MS Office, Visio, and Project
- Knowledge of SQL
- In-depth subject matter expertise in JDE Business Functions
- International Institute of Business Analysis (IIBA) Certification(s)
- Project Management Experience
Bernhard is an Equal Opportunity Employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.
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