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Room Service Specialist, SLS South Beach

2 months ago

Miami, Florida, United States SLS Full time
Position Overview

The establishment is situated in the lively environment of Miami, providing a distinctive opportunity within the hospitality sector. A vacancy exists for a Room Service Specialist at SLS South Beach, Miami.

Objective: Ensure the highest standards of cleanliness in guest accommodations and associated areas, delivering outstanding personalized service.

Key Responsibilities:
  • Thoroughly clean and maintain guest rooms, bathrooms, and related spaces
  • Document serviced rooms and report any maintenance issues
  • Manage equipment and respond to guest requests
  • Properly dispose of waste and linens
  • Address guest complaints and ensure follow-up
  • Adhere to Health and Safety regulations
Additional Duties:
  • Effectively communicate with team members
  • Maintain composure and alertness during emergencies
  • Ensure adherence to operational policies
Supportive Responsibilities:
  • Participate in meetings and community initiatives
  • Keep work areas organized and tidy
  • Exhibit positive leadership qualities
Safety Considerations:

Personal Protective Equipment (PPE) may be necessary. Must be capable of lifting heavy items and following safety protocols.

Appearance Standards:

Maintain a professional appearance in accordance with uniform standards.

Required Qualifications:
  • High School Diploma or equivalent
  • Prior experience in a customer-facing role
  • Ability to manage multiple tasks in a dynamic environment
  • Strong communication skills and proficiency in English
  • Ability to collaborate effectively with others

All information will be kept confidential in accordance with EEO guidelines.