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Administrative Coordinator for Client Services

1 month ago

Burnet, Texas, United States H&R Block Full time
Client Service Representative at H&R Block

We are seeking an Administrative Coordinator to join our team as a Client Service Representative. In this role, you will be responsible for greeting clients in a personalized and inviting manner, matching them with the best-suited tax professional for their needs, scheduling appointments according to client preferences, handling client exits by ensuring all current and future needs are met, and maintaining office cleanliness and organization.

About the Role

This is an excellent opportunity to work in a dynamic environment where no two days are the same. As a Client Service Representative, you will have the ability to interact with a variety of clients, develop strong relationships, and provide exceptional customer service.

Key Responsibilities
  • Greet clients in a personalized and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule appointments according to client preferences
  • Handle client exits by ensuring all current and future needs are met
  • Maintain office cleanliness and organization
Requirements

To be successful in this role, you will require excellent communication and interpersonal skills, a strong attention to detail, and the ability to work in a fast-paced environment.

Benefits

H&R Block offers a competitive salary, comprehensive benefits package, and opportunities for career advancement.

Salary Information

The estimated annual salary for this role is $45,000 - $55,000 depending on experience.