Patient Care Specialist
2 weeks ago
We are seeking a highly skilled Patient Representative to join our team at CareNow urgent care. As a Patient Representative, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.
Key Responsibilities- Check-in patients in a timely manner and ensure all Web Check-in procedures are followed.
- Answer phone calls to the clinic and provide information or refer questions to others as needed.
- Verify insurance timely and accurately.
- Ensure the occupational clients preference card is followed and occupational procedures are completed.
- Review all patient paperwork to ensure completeness and collect necessary insurance/demographic information.
- Complete Daily Balance Checklist after each shift, including all forms of payment and documentation.
- 1 year of clinical experience in a patient care setting is preferred.
- Obtain BLS certification within 30 days of start required.
- Strong customer service skills.
- Ability to work with multiple computer programs.
- Potential Military Occupational Specialist matches include Army MOS codes: 68A, 68B, 68D, 68F, 68G, 68H, 68J, 68K, 68L, 68M, 68N, 68Q, 68S, 68U, 68V, 68W, 68X, 68Y. Potential Air Force AFSC Codes: 4A0X1, 4A1X1, 4A2X1, 4H0X1, 4J0X1, 4P0X1, 4J0X1, 4V0X1.
CareNow urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range of urgent care services for the entire family.
CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.
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