Infrastructure Systems Specialist
4 weeks ago
Overview
Mission Support and Test Services, LLC (MSTS) is a leading provider of high-hazard experimentation and incident response capabilities. We are seeking a highly skilled Infrastructure Analyst II to join our team at the Special Technologies Laboratory in Santa Barbara, CA.
Key Responsibilities- Monitor and analyze network systems and telephony infrastructure to identify issues and implement solutions.
- Perform routine analysis of IT infrastructure operations, including networks, firewalls, servers, operating systems, applications, and devices.
- Create and implement upgrades, patches, and troubleshooting to resolve IT problems, documenting changes and following change management procedures.
- Identify opportunities to leverage emerging technology to increase efficiency and flexibility, developing improvement plans and presenting them to leadership.
- Promote project and team management best practices for continuous improvement.
- Represent the MSTS IT Department in a highly competent and professional manner.
- Engineer solutions in response to support requests and improve internal processing and procedures.
- Assist with administration services, including DHCP, DNS, proxies, ISA/TMG, SCCM, and other related tasks.
- Assist in planning, implementation, and operation of virtualization infrastructure projects and participate in specifying business requirements.
- Respond to Help Desk requests to support troubleshooting of workstation and server-related problems.
- Troubleshoot software, hardware, mobile devices, and network problems, implementing corrective actions.
- Identify and report Key Performance Indicators, including capacity planning.
- Provide support, mentoring, training, and support of other IT Infrastructure Analysts.
- Participate in problem management and root cause analysis and maintain 24x7 availability and monitoring of enterprise system servers.
- Bachelor's degree in a computer-related field or equivalent training and experience with at least 2 years of relevant experience.
- Basic knowledge of technical principles, theories, standards, practices, and procedures, including overall Information Technology in systems engineering; vSphere, ESX, Hyper-V, VMware View, and related VDI products; Data Center management; and technical implementation experience with storage and Microsoft technologies.
- Understanding of storage technologies and concepts, such as RAID types and performance, is a plus.
- Experience working with Windows, Linux, and Mac platforms (client and server).
- Experience with virtualization and server infrastructure technologies, such as VMware vSphere, backups, Active Directory, and Data Center Operations.
- Strong understanding of networking technologies, including TCP/IP, DHCP, VLAN, and various WAN technologies.
- Restricted use of personal electronic devices while at the workplace.
- Advanced Technical Certifications, including knowledge of Microsoft and computer platforms.
MSTS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.
MSTS is a background screening, drug-free workplace.
Hourly pay range for this position is $55.17.
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