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Service Installation Specialist

2 months ago

Williston, North Dakota, United States Midcontinent Communications Full time
Join Our Team as a Service Installation Specialist

At Midcontinent Communications, we are looking for dedicated individuals to become part of our team as Service Installation Specialists. This role offers a competitive pay rate of $20 per hour, with no prior experience required, as we provide comprehensive paid training.

Why Choose Us?
We believe in fostering career growth and advancement opportunities, including regular pay increases and quarterly bonuses. Our employees enjoy free and discounted fiber internet and cable TV services, along with a full benefits package. We provide all necessary tools, clothing, and a company vehicle to ensure you have everything you need to succeed.

Key Responsibilities:
As a Service Installation Specialist, you will:
  • Conduct installation tasks for voice, video, and data services in residential and commercial settings.
  • Complete necessary certifications and consistently apply best practices in all job functions.
  • Troubleshoot and repair service issues, ensuring optimal performance from the tap to customer equipment.
  • Maintain accurate records, including daily logs and service documentation.
  • Educate customers on our services and assist them in maximizing their use of our offerings.
  • Ensure a clean and safe work environment after installations.
  • Handle customer inquiries and resolve issues with professionalism and care.
  • Participate in on-call duties as needed.
  • Adhere to safety protocols and company policies while operating a company vehicle.

Additional Responsibilities:
As part of our team, you will also:
  • Collaborate effectively with colleagues across departments.
  • Support the mission and values of Midcontinent Communications.
  • Demonstrate a positive attitude and strong work ethic.
  • Maintain confidentiality and adhere to privacy guidelines.

Qualifications:
To be successful in this role, you should have:
  • A high school diploma or equivalent.
  • A valid driver's license with a clean driving record.

Work Environment:
This position may require physical activities such as lifting up to 84 lbs, climbing ladders, and working in various weather conditions. You will frequently interact with customers in their homes or businesses, adapting to a dynamic work environment.

About Midcontinent Communications:
Midcontinent Communications is a leading provider of high-speed internet and cable services, committed to delivering exceptional customer experiences. We pride ourselves on being a positive force in the communities we serve, offering various services to meet our customers' needs.

We look forward to welcoming motivated individuals to our team who are eager to contribute to our mission and grow with us.