Housekeeping Attendant

1 week ago

Detroit, Michigan, United States AZUL HOSPITALITY Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Azul Hospitality. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our public areas, including rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.

Key Responsibilities
  • Perform general cleaning duties in public areas, storage areas, and administrative areas.
  • Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
  • Perform a variety of tasks, including dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects, and debris, and emptying ashtrays.
  • Perform deep cleaning tasks and special projects, such as power washing sidewalks, blowing leaves, picking up trash and debris around the property, removing bubble gum from sidewalks, etc.
  • Clean public restrooms and ensure maintenance throughout the shift.
  • Supply own cleaning cart with appropriate supplies for shift.
  • Dust furniture and fixtures.
  • Polish metalwork and furniture.
  • Vacuum floors.
  • Remove and dispose of trash.
  • Clean outside areas, including porte cochere and other arrival areas.
  • Ensure staff member break areas and administrative offices are clean and well-maintained.
  • Ensure work areas are clean when finished.
  • Be knowledgeable about the hotel and answer guest inquiries and requests.
  • Assist in delivering guest requests and in cleaning guest rooms, as needed.
  • All other duties assigned by managers and supervisors.
Requirements
  • High school or equivalent education required.
  • Prior hotel experience preferred.
  • Ability to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, both verbal and written.
  • Must have excellent customer relations skills.
  • Must be detail-oriented with outstanding organizational and communication skills.
  • Must possess basic computer skills.
  • Must possess basic computational ability.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy, and collect accurate information to resolve conflicts.
  • Self-driven and able to work independently.
  • Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
Working Conditions

Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside.

Temperature is moderate and controlled by hotel environmental systems.

Must be able to stand and exert well-paced mobility for up to four (4) hours in length.

Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.

Must be able to lift up to 45 lbs. as needed.

Must be able to push and pull carts and equipment weighing up to 250 lbs.

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.

Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.

Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.

Ability to work primarily with fingers to pick, pinch, type, and carry out substantial movements (motions) of the wrists and hands as well.

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