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Retail Merchandise Specialist

2 months ago

Meridian, Mississippi, United States Sierra Full time

Job Overview:

At Sierra, we thrive on the excitement of discovery and the joy of utilizing our products in real-world adventures. Our workplace is filled with limitless opportunities, where every team member is encouraged to innovate, adapt, and embrace the unexpected.

Your Role:

As a key contributor to our team, you will be responsible for ensuring a top-notch customer experience. This includes engaging with customers, adhering to our operational and merchandising standards, and maintaining a tidy and organized store environment. You may also be trained to assist in various store areas to meet business needs.

  • Exemplify exceptional customer service practices with both internal and external clients.
  • Foster a positive store culture grounded in honesty, integrity, and respect.
  • Process customer transactions accurately and efficiently, following established procedures.
  • Encourage participation in credit and loyalty programs.
  • Uphold our merchandising philosophy and adhere to established procedures and standards.
  • Prepare merchandise for the sales floor in accordance with company guidelines.
  • Engage in store recovery tasks as needed throughout the day.
  • Maintain cleanliness and organizational standards for the sales floor and assist in overall store upkeep.
  • Welcome and provide constructive feedback.
  • Comply with all labor laws, policies, and procedures.
  • Support initiatives aimed at reducing store shrinkage.
  • Participate in safety programs to ensure a secure environment.
  • Perform additional duties as assigned.

Ideal Candidate:

  • Demonstrates outstanding customer service abilities.
  • Flexible with scheduling to accommodate business needs.
  • Possesses strong communication and organizational skills with a keen eye for detail.
  • Able to manage multiple tasks effectively.
  • Responds adeptly to changes in direction or unexpected challenges.
  • Capable of lifting heavy items with or without reasonable accommodation.
  • Collaborates well with colleagues and supervisors.
  • Previous retail experience is preferred.

Benefits:

We offer a range of benefits including associate discounts, employee assistance programs, and various insurance options. Eligible associates may also enjoy a 401(k) match, medical/dental/vision coverage, paid time off, and more, all in accordance with the terms of our plans.

Compensation:

The starting pay for this position will be determined based on various factors, including relevant skills and experience.

At Sierra, we embrace the unknown and support one another in our journeys. Each day presents a new opportunity to redefine what is possible within our stores, and we celebrate the diverse perspectives that each team member brings.

We are committed to providing equal employment opportunities and consider all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.