Merchandise Associate
12 hours ago
At Sierra, we're looking for a highly motivated and customer-focused Merchandise Associate to join our team. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational, merchandise, and loss prevention standards.
Key Responsibilities:- Role model customer experience practices with internal and external customers
- Support and embody a positive store culture through honesty, integrity, and respect
- Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
- Promote credit and loyalty programs
- Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
- Accurately process and prepare merchandise for the sales floor following company procedures and standards
- Initiate and participate in store recovery as needed throughout the day
- Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
- Provide and accept recognition and constructive feedback
- Adhere to all labor laws, policies, and procedures
- Support and participate in store shrink reduction goals and programs
- Participate in safety awareness and maintain a safe environment
- Possess excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possess strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
As a Merchandise Associate at Sierra, you will enjoy a range of benefits, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
This position has a starting pay range of $ to $ per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
At Sierra, we're committed to creating a workplace that's inclusive, diverse, and supportive of all employees. We believe that our differences are what make us stronger, and we're dedicated to fostering a culture of respect, empathy, and understanding.
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