Patient Services Coordinator

2 weeks ago


ChambonleChâteau, Occitanie, United States Bubble Gum Kids Dentistry Full time
Position Overview: Front Desk Receptionist

We are seeking a dedicated and approachable individual to fulfill the role of a Front Desk Receptionist at Bubble Gum Kids Dentistry. As the initial point of interaction for our young patients and their families, you will be responsible for greeting visitors, managing appointment schedules, handling incoming calls, and processing payments. The successful candidate will demonstrate excellent communication abilities, proficiency in computer operations, and the capacity to manage multiple tasks efficiently, all while maintaining a cheerful demeanor and a strong focus on customer satisfaction.

Primary Duties:
  • Greet and assist patients and their families in a courteous and professional manner
  • Oversee appointment scheduling and respond to phone inquiries
  • Guide patients through necessary documentation
  • Ensure the reception area is tidy and inviting
  • Deliver outstanding customer service throughout the patient experience
Qualifications:
  • Prior experience in a receptionist capacity is advantageous
  • Proven communication and customer service expertise
  • Strong work ethic with the ability to multitask efficiently
  • Familiarity with computer systems and scheduling software
  • Capability to prioritize responsibilities and maintain organization


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