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Customer Service Representative

2 months ago

Colorado City, Colorado, United States BankTalent HQ Full time

About BankTalent HQ: At BankTalent HQ, we pride ourselves on our commitment to excellence in the financial services sector. Our organization is recognized for its dedication to fostering a supportive environment for both our clients and employees. We believe in providing tailored financial solutions that cater to the unique needs of our community.

Position Overview: We are currently seeking a Full-Time Client Service Associate (Teller) to deliver exceptional customer service at our branch. This role is essential in ensuring that our clients receive the highest level of support in achieving their financial objectives.

Key Responsibilities:

  • Accurately process debit and credit transactions in accordance with established guidelines, while maintaining a strong balancing record.
  • Address client needs by offering a variety of services, including account openings, issuing checks, performing account maintenance, and facilitating money transfers.
  • Resolve client inquiries either through direct action or by referring them to appropriate resources within the bank.
  • Identify opportunities for cross-selling banking products by understanding client needs.
  • Perform additional duties as assigned to support branch operations.

Qualifications:

  • High School Diploma or equivalent is required, along with experience in cashiering, customer service, or related fields.
  • Basic understanding of mathematics, cashiering processes, and banking products is essential.

Why Choose BankTalent HQ? We offer a supportive workplace with benefits starting from day one, including numerous bank holidays and a commitment to career development. At BankTalent HQ, we believe in creating a fulfilling work environment where employees can thrive and grow.